Contact Support

Hours 8.30 am until 6pm Monday to Saturday EST.

support@altitudeinternet.com.au

phone 03 9559 8103 mobile 0423 841 941

How to Access the control panel:

Go to your web site.

type /admin after you domain name in the web browser window. IE www.yourdomain.com.au/admin

Enter your login information

Username username
Domain name yourdomain.com
Password unique password *

* Password provided to you at time of registration. If you have forgotten your password, please contact our support department via email or phone to request your new password.

FTP Details for uploading or downloading files

FTP Address ftp.yourdomain.com
Username username
Password unique password *

Setting up your Email account

Step 1 - Create a new POP email account
Step 2 - Enter you username ie yourname@yourdomain.com.au
Step 3 - Enter your Password

Step 4 - Enter your incomign mail server mail.yourdomain.com.au
Step 5 - Specify your outgoing mail server. (Provided by your isp)

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